If your payment does not go through, please double check the following:
- Have you entered your card information correctly?
- Do you have the corect card selected (Visa/Mastercard) to match your card information?
- Have you exceeded 15 minutes between placing your order and completing payment?*
If all of this is correct and you are still not able to make a payment, please contact us.
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Billing Details - 505 Payment Error
*An order will be deleted from the system if it is not completed within 15 minutes. You must then return to the sign-up page and resubmit.