Credits are our internal 'currency' and are used for two things.
Free sign-ups
If you are running a free event and receive free sign-ups, since we do not have any amount to deduct our fees on free subscriptions, you must pre-purchase credits to be able to receive subscriptions for a free event. 1 credit costs £1 (including VAT), and one registration costs 1 credit.
SMS
If you wish to send an SMS from the system, you will also require credits. It costs 6p to send a text, with a character limit of 320 (after which point you will be charged for two SMS messages).
How to add credits to your organiser account
1. From the left-side menu under 'Organisation options' click 'Credits'
You will then be sent to a new page for your Credits balance.
- Number of credits available = how many credits you have in your account
- Number of credits used = the total of credits spent in your system
Credits usage history
To view your credits history, you can use the links below to check how many credits you have spent:
Want to get a reminder of your credits balance?
1. Click 'change your low credit reminder'
2. Adjust the target sum, for when we should send you a friendly reminder of your credit balance by e-mail
3. Click 'Save' to finish